Privacy Policy

This Privacy Policy explains how CleanSlate Solutions processes personal data in connection with its residential and office cleaning services, including move-in and move-out cleaning requests made through talentdadmonkeyjoke.lol. It describes the main categories of data we collect, the purposes for which we use it, and the circumstances in which it may be shared.

Effective DateAs stated in policy

ScopeAll users of our services

QuestionsContact

01 · Collection

Data We Collect

We may collect identification and contact details, property and access information, booking preferences, service scope details, payment and invoice records, communication content, and limited technical data such as device or browser information. Where relevant to a move-in or move-out cleaning request, we may also process photos or notes shared to review the condition of the property and confirm the scope of work.

The data we collect depends on the inquiry, booking, and service steps involved.

02 · Sources

How We Collect Data

We receive data directly from you when you submit an inquiry, request a quote, arrange an appointment, or communicate with us by phone, email, or form. We also obtain information from records created during the booking and service process, such as appointment details, access confirmations, and completion notes. Technical data may be collected automatically through the website and related systems.

Information is obtained from users, service communications, and basic website interactions.

03 · Cookies

Cookie Types

The website may use essential cookies to support core functions, such as page navigation and form handling. It may also use functional cookies to remember basic preferences and analytics cookies to understand how the site is used. Cookies are used for operational and performance purposes and are not intended to identify you beyond what is necessary for those purposes.

We use only standard cookie categories needed for site operation and basic measurement.

04 · Controls

Cookie Controls

You may manage or delete cookies through your browser settings and, where available, through on-site preference tools. Browser controls may allow you to block certain cookies or to clear stored cookies after a visit. If cookies are disabled, some features of the website may not operate as intended.

Cookie settings can usually be adjusted in the browser, although some site functions may be affected.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. You may also object to processing in limited circumstances and request information about how your data is handled. Some requests may be limited where we must keep records for legal, contractual, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the nature of the request. We may ask for additional details to verify identity or to clarify the scope of the request before taking action. If a request cannot be fulfilled in full, we will explain the reason where permitted by law.

Requests are handled after reasonable verification of identity and scope.

Data Retention

Personal data is retained for the period needed to manage inquiries, complete bookings, provide services, maintain business records, and meet legal or accounting obligations. When the relevant purpose ends, data is deleted, anonymized, or archived in a form that is no longer actively used, subject to any legal retention requirement.

We keep data only for as long as needed for service, recordkeeping, or legal purposes.

Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, website features, data handling practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. We expect users to review the policy periodically.

We review this notice when our practices or legal obligations change.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, prepare quotes, review property condition details, confirm scope and access arrangements, schedule and carry out cleaning visits, manage completion handovers, process payments, maintain records, operate the website, and address legal or security matters. We may also use limited technical data to improve site reliability and to understand basic usage patterns.

Processing is limited to service delivery, administration, and compliance needs.

02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record management, or similar operational functions. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures. We do not authorize them to use the data for their own independent purposes.

Operational partners receive only the information needed to perform their role.

03 · Legal basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties when disclosure is required by law, necessary to comply with a lawful request, or needed to protect our rights, users, or business operations. We may also disclose information to support fraud prevention, dispute handling, or the enforcement of contractual terms where permitted.

We disclose data only when a lawful basis or binding obligation requires it.